How Do You Handle Negativity?
You can’t and won’t please every customer you ever sell something to. Some people will take you up on your money back guarantee, some will love your product, and you’ll always get a few who will buy it, keep it, but still let you know how disappointed they are. The lesson here is to pay attention to what your customers tell you and see what can be learned from it. In order to do this you need to take out the comments that really aren’t any use at all, such as ‘I didn’t like it’ - if there is no reason given for not liking it then that isn’t much to go on. The same goes for those few unfortunate people that are just plain nasty with their feedback. You do get these but luckily they are in a minority. Don’t let them get to you if you’re unlucky enough to get one.
What you are looking for are the constructive comments that people give you
Now it should be remembered here that you don’t need to act on any of them, but it is worthwhile reading them because they may have a valid point to get across. For example if someone tells you your freebies are a little old and have already been round the internet a few times, then you might want to think about creating some new ones of your own. However if someone has read one of your e-books telling them how to make money on eBay and they haven’t made any, then you might not want to change anything. If the method you have detailed does work (and you know because you’ve tried it yourself) then it’s safer to assume that the fault lies with the person trying it. It’s all a question of perspective - all you need to do is make sure you have the right one.
Sean Rasmussen
Internet Marketing Blog
WealthCreationAffiliate.com © 2007 - 2008
Tags: Blogging, Ebooks, Internet Business, Internet Marketing, Marketing, markets
March 24th, 2008 at 4:57 am
I got your blog from blogcatalog today. Seems interesting blog and the topic you selected is more interesting. I deal in same niche as you. can i have your contact?
March 25th, 2008 at 10:15 am
Hi Arindam
Contact me through Blogcatalog. I’m Bullhunter
April 30th, 2008 at 1:25 pm
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